| Q: Is Footprinter™ really free? What's the catch?
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A: Yes - the trial version of Footprinter™ is completely free. No catch. We want to encourage and help businesses to reduce their footprint.. If you like what you see, and think that the extra functionality and data offered by the full version of Footprinter™ will be of benefit to your organisation then -please contact us to find out about subscription options and pricing.
enquiries@footprinter.com
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| Q. There are lots of free carbon calculators on the web, what makes Footprinter™ so special?
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A. Footprinter™ is not a calculator, it is a sophisticated carbon accounting tool which enables organisations to accurately measure, model and manage their carbon and ecological footprint, save, load and compare datasets and create professional reports.
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| Q: What Countries will Footprinter™ work in?
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A: The data in the trial version of Footprinter™ is calibrated for use within the UK. If you require another Country version then please contact us. partners@bestfootforward.com
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| Q: Can I load/save/print my data and results?
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A: Yes - these features are available in the full version of Footprinter™.
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| Q: Do I need any special software or hardware to run Footprinter™?
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A: Footprinter™ requires Adobe® Flash® Player 9 to be loaded on your machine. You are prompted to load this if it is not already installed on your computer. Most computers will already have Flash Player installed as this is an industry-standard application. If you are unsure, go to http://www.adobe.com/products/flash/about/
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| Q: Can I compare datasets, compile scenarios and benchmark my results?
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A: Yes - these features are available in the full version of Footprinter™.
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| Q: Can Footprinter™ calculate ecological footprints as well as carbon footprints?
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A: Yes - the full version does both. We believe that - as more people recognise the importance of measuring the use of resources other than fossil fuels - ecological footprint analysis will become essential.
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| Q. Can multiple people in my organization have individual usernames?
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A. Yes, when you subscribe to the full version of Footprinter™, we create a separate instance of the application that is dedicated to your company and you can choose how many usernames you wish to purchase.
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| Q. Is my data secure?
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A. The full version of Footprinter™ includes unique password protection. Only those who have access to your personal login details can edit your data. If you forget your password or need to change it then please contact Best Foot Forward.
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| Q: Do you offer technical or user support for Footprinter™?
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A: The free version of Footprinter™ is provided 'as is' without support although we would be very pleased to receive your comments and thoughts on how we can improve future releases.
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| Q. How do I know that the data in Footprinter™ is accurate and reliable?
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A. Best Foot Forward have been analysing carbon and ecological footprints for 10 years and over that period have amassed a comprehensive database from multiple sources including national and international standards, government guidance documents and academic research.
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| Q: What about training?
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A: Best Foot Foward, the creators of Footprinter™, run regular training courses on ecological and carbon footprinting. These include an introduction to Footprinter™. For details of future courses, see http://www.bestfootforward.com/training.html
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